For the safety and security of all involved parties, Morses Equipment works only with the bank escrow system for all transactions. The escrow arrangement provides protection for buyers and ensuring a secure transaction process. All funds related for the purchase of equipment will be held in the escrow account until the buyer’s final inspection and testing decision. If the buyer reject the equipment for any reason, the buyer will be refunded within 24 hours.
Finalizing the Sale. Payment & Shipping
You will be notified by email from Morses Equipment . The email will detail all the steps required to finish the sale. Once you successfully order is ready to ship, you will receive a tracking ID to track your order in real time.
Payment
Buyers are expected to pay for the items in-full within 48 hours of the auction closing – and remember, we’re here to help. Total payments for successful purchases must be paid by Bank Wire Transfer or Online Wire Transfer.
We take pride in our association with some of the most reputable and well-known banks such as Chase, Bank of America & Wells Fargo. They are partnered with us to provide reliable escrow accounts for our orders. We take great pride in assuring our customers that their funds are safely secured by experienced and reputable banks.
Delivery
Once the payment is confirmed, we’ll give you a call to arrange delivery to have it dropped off at your house. The delivery starts in 24-48 hours, regardless of the item location.
All equipment are insured during transportation!
The delivery time may vary depending on the delivery location. The maximum time frame within the US is 14 days and 22 days for Canada.
Warranty and Peace of mind
You can rest easy when you’re paying with Morses Equipment system. Your new Heavy Equipment is covered with our 3-Month Limited Warranty (from the time you take possession) and 5-Days reject or refund policy.
What are the three types of coverage?
You have coverage until the earlier to occur of:
– 6 months from Heavy Equipment purchase date or when your Heavy Equipment has been driven 100 hours and and 5-Days reject or refund policy.
– 6 months for other assets, from Asset’s purchase date and and 5-Days reject or refund policy
Which parts do you cover under the Limited Warranty?
Your Limited Warranty covers repairs on all assemblies and parts on the asset, except:
– interior or exterior cosmetic imperfections(all imperfections are shown on asset’s gallery page)
– replaceable/wearable parts
– recommended maintenance
– aftermarket accessories
6-Month Limited Warranty cannot be transferred to someone else.
This warranty gives you specific legal rights and you may also have other rights, which vary from state to state, province to province or jurisdiction to jurisdiction.
Note: The warranty may be extended for up to 5 years. If you wish to purchase an extended warranty for your asset, please call us.
Return/Reject Policy
We offer a 5 days return/reject period. Our 5-Day return/reject policy begins the day you receive the item, regardless of the time of day.
We cannot accept a return if the items or asset has been:
– in an accident or damaged
– modified
– altered from the condition it was delivered in
– put on a security as a loan, also known as an encumbrance
In a rejection case, we will refund the full payment. All refunds are processed within 24 hours. Delivery charges are free.